WHAT TO EXPECT
What Should Be Included in a Moving Estimate?
A clear moving estimate should identify the company, shipment, services, pricing basis, possible extra charges, payment terms, valuation, and timing.
Company and move information
The estimate should identify the legal company, its contact information, and the move being priced. For interstate moves, look for a USDOT number and determine whether the company is a mover or broker.
The shipment being priced
Look for an inventory, estimated weight or volume, number of rooms or boxes, special items, and any assumptions used to build the price. The paperwork should match the shipment you described.
Estimate type and main price
The estimate should state its type and show the main estimated total clearly. It should also explain when that amount may change. If several dollar amounts appear, ask which one represents the expected total and which are deposits, fees, or optional services.
Included services
- Loading, transportation, and unloading
- Packing or unpacking labor
- Boxes and packing materials
- Disassembly and reassembly
- Storage or shuttle service
- Special handling for bulky or fragile items
Possible additional charges
A useful estimate identifies common charge triggers such as stairs, elevators, long carries, parking limits, waiting time, storage, extra stops, changes to inventory, or difficult access.
Deposit, cancellation, and payment
Look for the deposit, refund conditions, cancellation deadline, rescheduling terms, payment schedule, and accepted methods. Do not sign blank or incomplete paperwork.
Valuation and timing
The documents should explain the available liability or valuation options and show pickup and delivery expectations. For interstate moves, FMCSA explains that movers generally offer full value protection and released value. Ask what you must do to select an option.
What if something is missing?
Ask for a corrected written estimate before paying or signing. Save every version and any written clarification. Requirements for intrastate moves vary by state, so check the appropriate state or local consumer agency when the move stays within one state.
This guide provides general educational information. Federal guidance cited here applies to interstate household-goods moves; state and local requirements may differ. Official source: FMCSA Protect Your Move.
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