Purchases

Refund Policy

Effective September 2, 2026

Move Quote Clarity sells one-time digital review tools. We want customers to receive the product described at checkout.

7-day useful-or-refunded guarantee

If your paid review does not surface anything useful to help you understand or question your moving estimate, contact us within seven days of purchase for a refund. Include the product name, purchase date, receipt email, and a short explanation of what was missing. Do not send full card details. Approved refunds are returned to the original payment method.

Technical problems

If you paid but cannot reach the purchased review, or the tool cannot complete a review of a supported file, contact us within seven days using the seller contact information on your Stripe receipt. Include the product name, purchase date, and receipt email. Do not send full card details.

Before a report is generated

A refund request made before the digital review has been used may be considered when the purchase was accidental or the wrong product was selected.

After a report is generated

The 7-day useful-or-refunded guarantee still applies after a review or comparison has been generated. Requests involving duplicate charges, an inaccessible product, or a material technical failure will also be reviewed fairly. Any rights required by applicable law remain unchanged.

What is not guaranteed

A disagreement with an automated finding, a mover’s later conduct, or a final moving price that differs from an estimate does not by itself establish a technical failure. The service provides educational decision support and cannot guarantee mover performance or final cost.

How refunds are issued

If approved, a refund is returned through Stripe to the original payment method. Processing time depends on Stripe and the customer’s bank.